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Welcome To Cavan Crystal Design

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use. Please read these terms and conditions carefully and make sure you understand them before proceeding to place an order with us. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is:

Cavan Crystal Design Ltd. Scarna Building, Main Street Emyvale, Co. Monaghan, Ireland

The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties:
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Ireland.

1. Company Details
Cavan Crystal Design Limited, Scarna Building, Main Street Emyvale, Co. Monaghan, Ireland
Email Address;
VAT Registration Number; IE 6352782D

2. Summary of steps to make a purchase on
Step 1: Start by browsing through our On-Line store. When you are happy with choice choose the quantity you desire and add it to your cart.
Step 2: Click on the “Proceed to Checkout” button & carefully review your order for accuracy. Once you are satisfied with the information you should click the “Submit Order” button.
Step 3: Your web browser will then leave the Cavan Crystal website and proceed to the secure location to begin the checkout process. A checkout page will be generated containing fields for input. You will be invited to enter your payment information and to click the “Order Now” button.
Step 4: Your details will be processed. Once online authorisation has been received, a message will be sent to your browser informing you that the order has been processed.
Step 5: Once we have received your order, we will send you an email confirming that your order has been received. A legally binding contract will be formed between us once we dispatch the goods to you.

3. Conditions of Use of the On-Line ordering service
3.1 Should an issue arise with fulfilment of your order we will contact you immediately. The order is only accepted and the contract completed when the goods are dispatched. Orders may not be accepted in certain circumstances e.g. the goods are unavailable.  
3.2 You acknowledge that the ownership in any intellectual property rights in this website belongs to us. Any part of this website may not be used, transferred, copied or reproduced in any manner other than for the purposes of utilizing this website meaning that you may only display it on your computer screen and print it out on your printer for the sole purpose of viewing its contents.  
3.3 You may not link this website to any other website.

4. Privacy Policy
4.1 The Data Protection Act 1988 and the Data Protection Directive 1995 are designed to protect individuals about whom information is entered and stored on computer and other systems. We undertake to comply with Irish and EU data protection legislation.
4.2 By agreeing to these terms and conditions you give your consent to the collection, use and retention of your personal information for our legitimate business purposes as explained in this privacy policy. We collect, use and retain information about you in order to conduct our business effectively and to provide you with information about products and services we believe will be of interest to you.
4.3 We do our best to ensure that all information held about you is kept up to date and accurate. We rely on you to inform us if your information/ details require updating or deleting.

5. Rights
5.1 We reserve the right to change the website terms and conditions at anytime and your continued use of the website following such a change shall be deemed to constitute your acceptance.
5.2 We reserve the right to modify or remove, temporarily or permanently, the website or any page without notice to you and we shall not be liable to you or any third party.

6. Delivery
Cavan Crystal Design will arrange for the delivery of goods ordered. Gifts will be delivered to the address stated on the order. For deliveries within the Republic of Ireland please allow 2 – 4 working days for delivery. For all other deliveries please allow up to 2 weeks for delivery.  Cavan Crystal Design accepts no liability for claims with carriers, insurers, warehouses and others for misdelivery, non delivery, loss, damage or delay.

7. Title
Goods remain the property of Cavan Crystal Deisgn until all monies owing have been paid.

8. Returns
You have the right to return any item in its original saleable condition within 14 days for a full refund or exchange. You are solely responsible for the cost of returning the goods to Cavan Crystal Design and for ensuring the full and correct postage is paid. Goods that have been made to your specification or personalised at your request can not be returned. Cavan Crystal Design cannot accept or refund purchases made anywhere other than on the Cavan Crystal website.

9. Limitation on Liability
Our liability to you in respect of any gifts ordered shall be limited to the amount of the price paid for the goods, except that no limit shall apply for any loss or damage which cannot be excluded or restricted by law.
We will not be liable to you for any loss of profits or contracts or other indirect or consequential loss whether arising from negligence, breach of contract or otherwise.

10. Complaints
 We aim to provide all our customers with a quality service. If however you feel that you have just cause to complain, you can contact us at the address given and we will do our best to solve any issues or problems that arise.